A mid-sized freight forwarder operating across the US needed a smarter way to run its operations. The company relied on Magaya TMS for day-to-day freight management while its overseas partners insisted on using CargoWise. This dual-platform setup created silos, duplicate work, and unnecessary delays.

That’s where IntegrationGo stepped in. With our fully managed, end-to-end integration services, we integrated Magaya and CargoWise to create a single source of truth for shipments, invoices, and customer communications, eliminating manual processes and driving efficiency across borders.

The Challenge

Running two TMS platforms in parallel was no small feat for the client.

  • Data duplication: Teams had to re-enter shipment and customer details from Magaya into CargoWise, doubling the workload and increasing the risk of errors.
  • Slow invoicing cycles: Financial teams struggled with reconciling invoices and payments across both systems.
  • Limited visibility: Customers complained about inconsistent updates depending on which platform their shipment was tracked through.
  • Partner compliance: International partners required all EDI transactions (bookings, invoices, order status) to be processed in CargoWise, leaving the client’s Magaya system underutilized.

The result? More man-hours, rising costs, and slower customer response times in a market where speed is everything.

The Solution

IntegrationGo designed and implemented a bi-directional integration between Magaya and CargoWise.

Here’s how we approached it:

  • Pre-Built Adapters: Leveraged our ready-to-deploy connectors for both systems, cutting implementation time by 40%.
  • Automated Data Sync: Shipments created in Magaya are automatically populated in CargoWise, and vice versa.
  • Financial Alignment: Accounts receivable (AR), accounts payable (AP), and invoices flowed seamlessly between both systems, ensuring consistency for finance teams.
  • Real-Time Visibility: Customers could now track orders regardless of whether they were logged in to Magaya or CargoWise.
  • Scalability: Built an integration layer that could easily expand to future partners, 3PL warehouses, or customs systems.

“We didn’t just connect two platforms; we created an ecosystem where operations, finance, and customer service all spoke the same language.”

The Results

Within three months of going live, the client reported measurable improvements:

  • 70% reduction in duplicate data entry
  • Faster billing cycles, and invoices were reconciled in hours instead of days
  • 95% data accuracy across both TMS platforms
  • Improved customer satisfaction with consistent, real-time shipment updates
  • Stronger compliance with international partners who require CargoWise integration

The integration not only cut costs but also freed up the operations team to focus on strategic growth instead of chasing paperwork.

Client Review

“IntegrationGo turned what used to be a daily headache into a simplified workflow. Our team no longer wastes time entering the same data twice, and our customers finally get consistent visibility. It feels like we upgraded both platforms without switching systems.”

— Operations Director, Freight Forwarder

Conclusion

The logistics world thrives on speed, accuracy, and trust. By integrating CargoWise and Magaya, IntegrationGo helped this freight forwarder unlock efficiency, reduce costs, and build stronger customer relationships.With end-to-end integration services, we make sure your systems talk to each other so you can focus on what truly matters: moving freight smarter, faster, and with confidence.